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It was 11:47 PM. A customer typed…
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It was 11:47 PM. A customer typed…

It was 11:47 PM. A customer typed: "Is this still in stock? I want to order right now." No one replied. By morning, they'd bought from a competitor — and left a 1-star review saying: "No response. Terrible service." That single ignored DM cost more than the sale. It cost the review, the referral,…

July 26, 2026

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